Shipping Information

Understanding the Timeline and Process for Your Order:

Once you place your order, we initiate the handling process. This typically takes 1-7 days, varying based on the product. Here’s a breakdown of what to expect:

– **Handling Phase**: Post payment authorization and verification, we process your order. This phase ranges from 1 to 7 days.
– **Transit Period**: Post-handling, we dispatch your order for shipping. Delivery times vary based on the chosen shipping method.

**Note for Holiday and Peak Seasons**: In these periods, both US and International deliveries may experience an additional delay of up to 7 days. Specific items like 3D objects, flags, and select facemasks might take up to 45 days for delivery.

**Tracking Your Order**:
– **Confirmation**: You’ll receive a confirmation email with a tracking link.
– **Tracking Updates**: It might take 5-7 days for your package to be registered in the carrier’s system. If initial tracking shows no information, it simply indicates pending processing by the carrier.

**Delays and Contacting Support**: If your order surpasses the estimated arrival date, and you’re facing one of the following scenarios, please reach out to our support team:
– **US Domestic Standard Shipping**: Over 10 business days from the shipping date without delivery.
– **US Domestic Express Shipping**: Over 6 business days from the shipping date without delivery or tracking updates.
– **International Orders**: Still in transit after 4 weeks from the shipping date.

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**For International Orders**:
– **Customs Notification**: Depending on your country, you might receive a notification from Customs or courier services via letter, email, or phone call. Charges depend on the package’s total value and vary by country.

**Order Processing Queue**:
– After payment, your order is queued for 4 hours before going to the fulfiller. During this period, you can modify or cancel your order.

**Shipping Details**:
– **Within the USA**: Extra 7-12 business days may be required for Alaska, Hawaii, Puerto Rico, and other US territories.
– **Shipping Fee Variations**: Fees may differ based on the selected location.

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**Additional Information**:
– **International Shipping Costs**: These vary based on the delivery address outside the US.
– **Estimates**: Include both handling and transit time.
– **Shipping Price Quote**: Add items to your cart and proceed to checkout. Select your shipping destination for an accurate quote.

**Shipment Tracking**: All shipments come with a tracking link to monitor delivery status.

**Shipping to Multiple Addresses**: Orders are shipped to a single address only. For multiple destinations, place separate orders.

**PO Box and Military APO/FPO Shipping**:
– Delivery to PO boxes and military APO/FPO is possible.
– Shipments to APOs may take 40-45 days. Note that shipping updates will be unavailable post entering the military area.
– Applicable only within the US.

**VAT Taxes**:
– No tax collected for international shipping; all duties are the receiver’s responsibility.
– VAT varies by country; consult local customs for more information.